MANUFACTURER’S LIMITED WARRANTY
CONTRACT MANUFACTURER, LLC LIMITED WARRANTY FOR ALL PRODUCTS MANUFACTURED BY CONTRACT MANUFACTURER, LLC. AND SOLD UNDER THE “ORANGELINE” LABEL ARE SUBJECT TO SPECIFIC AND IMPLIED WARRANTIES AS FOLLOWS:
CONTRACT MANUFACTURER, LLC warrants that each OrangeLine trailer operated by the original purchaser under normal use in the Continental United States or Canada will be free from defects in materials and workmanship for one (1) year following the original purchase, subject to the requirements, exclusions and limitations stated below which will be strictly applied.
THREE YEAR LIMITED WARRANTY
Subject to the requirements, exclusions and limitations stated below, the structure of your OrangeLine trailer is warranted to the original retail purchaser against defects in materials and workmanship by Contract Manufacturer, LLC arising from normal use for three (3) years from the date of purchase. The structure is that portion of the trailer which includes the main frame, consisting of the bottom rails, cross members, and the sub frame, excluding the floorboards (where applicable) and running gear.
- Contract Manufacturer, LLC warrants its paint finish to be consistent with industry standards for 90 days from the date of original retail purchase, with the exceptions of “normal use” limitations set forth below and of deterioration due to use or exposure, such as chipping, scratching, fading, cracks in caulk seams, road salt or tar, damage by animals or pressure washing. Warrantable paint repairs are limited to spot repairs and blending consistent with standards in the trailer industry.
- Lumber is warranted for 90 days from the date of original retail purchase.
- Any trailer utilized as a rental unit or as part of a rental combination with rental equipment is warranted for 90 days from the date of original retail purchase.
EXCLUSION OF COMPONENTS WARRANTED BY OTHER MANUFACTURERS
Tires, axles, brake components, springs and suspension components, couplers, jacks and batteries purchased and installed by Contract Manufacturer, LLC are warranted by their respective manufacturers and are excluded from this OrangeLine Limited Warranty.
NORMAL USE, NO REPAIRS OR ALTERATIONS
This Limited Warranty covers only defects in original components which arise from normal use and does not apply if the trailer has been subjected to negligence, accident, abuse, misuse, neglect, overload or has been repaired or altered without the prior written consent of Contract Manufacturer, LLC. Normal wear items, including but not limited to struts, lights, bearings, brakes, brake linings, tires and batteries will not be replaced due to wear.
TRANSPORTATION COSTS EXCLUDED
Transportation of any trailer to and/or from your dealer or any Contract Manufacturer, LLC approved repair facility shall be the responsibility of the trailer owner. Contract Manufacturer, LLC shall not be liable for any such costs.
PRIOR WRITTEN CONSENT REQUIRED AND RETURN OF DEFECTIVE PARTS REQUIRED
No reimbursement will be made to any dealer or owner for repairs made without the prior written consent of Contract Manufacturer, LLC. Any defective part(s) must be sent by prepaid freight to Contract Manufacturer, LLC in order to qualify for replacement or reimbursement under this Limited Warranty.
OTHER PRODUCTS EXCLUDED
This Limited Warranty applies exclusively to trailers manufactured by Contract Manufacturer, LLC. Any products not manufactured by Contract Manufacturer, LLC are specifically excluded from this warranty. Authorized repairs do not extend the term of this Limited Warranty.
THE SOLE RESPONSIBILITY OF CONTRACT MANUFACTURER, LLC UNDER THIS LIMITED WARRANTY SHALL BE TO REPAIR AND REPLACE PARTS AT A CONTRACT MANUFACTURER, LLC FACTORY; HOWEVER, UNDER UNUSUAL CIRCUMSTANCES WITH PRIOR WRITTEN APPROVAL AND AT CONTRACT MANUFACTURER, LLC’S DISCRETION, A REASONABLE ALLOWANCE MAY BE MADE FOR REPAIR OFF SITE. ALL OTHER OBLIGATIONS OR LIABILITIES, INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES OR CONTINGENT LIABILITIES ARISING OUT OF THE FAILURE OF ANY PARTS TO OPERATE PROPERLY ARE HEREBY EXCLUDED, INCLUDING BUT NOT LIMITED TO ANY DAMAGES RESULTING FROM LOSS OF USE, INCONVENIENCE, LOSS OF TIME, COMMERCIAL LOSS OR ANY OTHER TYPE OF DAMAGES, GENERAL OR SPECIFIC, FORESEEN OR UNFORESEEN, UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. DISCLAIMERS THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND REPRESENTATIONS. CONTRACT MANUFACTURER, LLC MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO ORANGELINE TRAILERS WHETHER AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER MATTER. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. NO ONE, INCLUDING AN AUTHORIZED ORANGELINE DEALER, IS AUTHORIZED TO MAKE FURTHER OR ADDITIONAL WARRANTIES ON BEHALF OF CONTRACT MANUFACTURER, LLC. ALL IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR INTENDED USE ARE LIMITED TO WARRANTY PERIODS STATED ABOVE, UNLESS ANY APPLICABLE STATE LAW PROVIDES OTHERWISE.
Inspection, Service & Maintenance
DISPUTES UNDER THIS LIMITED WARRANTY
Any and all disputes and claims of any kind and nature whatsoever arising under this Limited Warranty shall be handled as provided in any agreement of purchase and sale for the Product. If such agreement does not include an express provision relating to the handling of disputes and claims, then the following terms shall apply to this Limited Warranty: This Limited Warranty shall be deemed to have been made in the State of Texas (without regard to the conflict of law principals), including all matters of construction, validity and performance regardless of the location of the Product. You expressly waive any and all right to jury trial regarding any dispute hereunder. You hereby irrevocably submit to the exclusive jurisdiction and venue of courts sitting in Titus County, Texas, You hereby irrevocably waive, and hereby agree not to assert by way or motion, defense, or otherwise, any claim that you are not subject personally to the jurisdiction of such courts, that the Product or any other property of yours is exempt or immune from attachment or execution, that any action brought under this Limited Warranty is brought in an inconvenient forum, that the venue of the action is improper or that this Limited Warranty cannot be enforced by any such courts.
REQUIRED WARRANTY CLAIM PROCEDURE
In order to validate this Limited Warranty, you must complete the warranty registration no later than thirty (30) days following the purchase of your OrangeLine trailer. IF THIS WARRANTY IS NOT COMPLETED BY THE THIRTIETH DAY AFTER PURCHASE OF THE TRAILER, ALL EXPRESS WARRENTIES CONTAINED IN THIS LIMITED WARRANTY SHALL BE NULL AND VOID EXCEPT AS PROHIBITED BY LAW.
Within five (5) days after discovering a problem with your OrangeLine trailer, return your trailer for inspection to the OrangeLine dealer where you bought your trailer.
If your dealer cannot repair the problem free of charge and you want to file a claim under this Warranty and within ten (10) days of your discovery of the defect, your local dealer must send a Limited Warranty Claim form to Contract Manufacturer, LLC by fax, or email, together with all required information.
Contract Manufacturer, LLC will acknowledge such receipt of claim verbally or in writing, to the dealer and to the claimant. Contract Manufacturer, LLC will respond as soon as possible, but no later than thirty (30) days after receipt of the claim. Any defective part(s) must be sent by prepaid freight to Contract Manufacturer, LLC , in order to qualify the claimant for replacement under this Limited Warranty. ALL DEFECTIVE PARTS MUST BE RETURNED TO CONTRACT MANUFACTURER, LLC WITHIN 30 DAYS FROM DATE OF APPROVAL TO QUALIFY FOR REPLACEMENT.
Contract Manufacturer, LLC will not reimburse any claimant for any adjustment or repair of a OrangeLine trailer without prior written approval by Contract Manufacturer, LLC.
Contract Manufacturer, LLC reserves the right to not pay unreasonable costs for replacement or repair defects in OrangeLine trailers and may, at Contract Manufacturer, LLC’s discretion, establish a reasonable reimbursement for any authorized work performed under the terms of this Limited Warranty.
CONTRACT MANUFACTURER, LLC MAKES NO OTHER EXPRESS OR IMPLIED WARRANTIES AND THERE ARE NO OTHER WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE OF THIS LIMITED WARRANTY.
For questions or comments, please direct your correspondence to the address below.
Contract Manufacturer, LLC
950 I-30 East
Mt. Pleasant, Texas 75455